R-Tech machines are designed to be robust, easy to use and highly reliable.
In the unlikely event that your welder or plasma cutter requires attention, R-Tech promise to
- Arrange collection via next working day UK courier (48hr offshore)
- Quickly repair the machine at our Technical and R&D centre in Gloucester
- Deliver back via next working day UK courier (48hr offshore)
- All costs covered by R-Tech* - Yes, Collection, repair and delivery!
No questions, no hassle, just honest and reliable service - A true no quibble warranty
Most of our competitors only offer RTB warranties - you have to pay and arrange to get it back to them - too much hassle.
Many offer warranties that have clauses and if you don't have it serviced yearly by them it can be void.
Other benefits of owning an R-Tech machine
- Free friendly and knowledgeable techical advice via phone and email
- Free machine setup help always available - We want you to get the best from your machine
- Ten year Duty-of-Care on all our machines, giving you piece of mind that spare parts will be available if needed.
- 2 year extended warranties available at a minimal cost.
See our customer reviews page to see what real customers say about the R-Tech products and our service & support.
*Due to Brexit we are no longer able to support international orders to the extent we were before, currently including N.Ireland and ROI. This is due to many factors, including shipping & customs fees that were not an issue beforehand. All machines bought directly from us have a 30 day swap out warranty, after which the customer is responsible for carriage back to the UK.