R-Tech COVID-19 Status

R-Tech are currently fully operational as of 05/05/20 @ 10:00

Team

To ensure the safety of our staff, we are operating a skeleton team on a shift basis. The majority of our sales team are working remotely and warehouse & workshop staff have been significantly reduced.

Due to this, as well as the high volume of messages we are currently receiving, it may take us slightly longer than usual to respond to your query. Rest assured, we will be responding as soon as we possibly can.

Delivery

Orders placed before 15:00 Mon-Fri are currently still being despatched on a next working day service

Both DPD and DHL are still offering a next day service and whilst this has been taking place for the most part, small delays are to be expected due to the high volumes they are experiencing

Repairs

Please note; we do currently have a longer than usual lead time in our workshop so whilst we are processing repairs as quickly as possible, there will be delays in getting your unit back to you. Your patience is much appreciated during this time.

Trade Counter

Our trade counter is currently closed although we may offer collection under certain circumstances. Please give us a call on 01452 733933 and we will see what we can do.

As always, please call us if we can be of assistance and we will certainly do our best to aid you.

The R-Tech Team