We want you to be happy with any product you buy from us here at R-Tech - whether it's a welding or cutting machine or just a pack of electrodes.
That's why we offer a no-quibble seven day money back guarantee on all of our products. If you are genuinely unhappy with anything you have bought simply ring us and we will arrange to collect the items back from you and offer you a replacement or a refund.*
We like to think that we are good at what we do and we certainly believe that once you become an R-Tech customer that you'll want to stay one, however, we are all human and sometimes things don't always work out - that's why we want you to shop with total confidence.
All we ask is that you retain as much of the original packaging as possible and that the goods are returned in the condition they arrived in. We will arrange collection at our expense and issue a refund accordingly.
*This does not affect your statutory rights. | 
