We are proud of what we do here at R-Tech.
We are a close-knit team of people who believe
in offering the best levels of customer service in the industry.
Don't take our word for it though - we've recently been voted
No.1 by an independent research body.
We aim to answer every telephone call, every
email and enquiry as quickly as we can; and it doesn't matter
whether it's technical or sales-related - we always listen.
Strong values run through the core our family-run business
and we have been in the welding industry for over 25 years -
allowing us a unique insight into what makes customers really love
what we do. Our success is down to many things
including offering outstanding features across the range at a price
our competitors cannot beat. Take a look at our customer reviews.
We use the best branded internal
components in our machines which is one of the reasons why we can
offer a two year warranty with all our
welders and plasma cutters.
We are so confident in the quality of our machines that we are
currently the only UK welding supplier to offer a
full collect
and return warranty. This means in the unlikely event that
your machine develops a fault we will arrange collection and
delivery of your machine at no cost to you.*
Most suppliers only offer an RTB warranty meaning you have to bear
the costs of returning faulty products and arranging a suitable
courier. Why should you have to pay for something that isn't your
fault?
And all this in addition to our same day dispatch
service and comprehensive range of welding supplies for TIG, MIG and
Arc welding, including rods, tips, tungstens, wire, safety equipment
and torch consumables.
* on R-Tech branded products only |